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Rent To Buy FAQs

Where do your vehicles come from?

We source all vehicles from trusted, accredited partners across South Africa. Our suppliers are well-recognised dealerships and fleet providers, ensuring every car meets strict quality and safety standards.

How credible are your vehicle suppliers?

We only work with reputable industry leaders who meet national compliance standards. All our partners are verified and have proven track records in vehicle supply and service excellence.

What does the insurance include?

Every deal includes comprehensive insurance with third-party cover. You can request a copy of your insurance policy at any time. It is your right to know exactly what is covered.

What does the insurance include?

Yes. EZ Wheels is a legally registered and fully compliant South African company. You are welcome to request proof of our registration or accreditation at any time.

Who provides the maintenance plan?

Our maintenance plans are supplied by trusted national service providers who meet manufacturer-approved standards. This ensures your vehicle is maintained professionally and safely.

Can I buy my vehicle later?

Yes. Our rent-to-buy model gives you the option to purchase at any time during your agreement. We will provide a fair purchase offer and can help you arrange finance through our partners.

Why is rent-to-buy more expensive than bank finance?

Banks usually decline higher-risk applicants and exclude extras. Our pricing includes comprehensive insurance, maintenance, dual tracking, and 24-hour assistance, all in one payment. There are no hidden costs, and our terms are flexible.

Can I own my car at the end of the term?

You can request to buy your vehicle anytime or at the end of your agreement. We will give you a competitive offer, and if your financial profile has improved, we can help you secure bank finance too.

Why not just go with another rent-to-buy company?

Not all rent-to-buy companies are legitimate. Many operate online without proper offices or licences. EZ Wheels has a national footprint, a registered entity, and a proven reputation for ethical service. Always ask where their vehicles come from and who covers insurance and maintenance.

Am I paying toward my vehicle’s value?

Yes. EZ Wheels pays down the capital value of your vehicle with our suppliers during your agreement, giving you the option to buy at any point.

Who handles the insurance and underwriting?

Our insurance is managed by licensed brokers and underwriters who comply with South African financial regulations. You can request their details and your excess terms at any time.

What is the activation fee for?

The activation fee covers initial setup costs such as vehicle preparation, tracking installation, and administrative processing. This ensures a smooth and secure start to your agreement.

What is the difference between a service plan and a maintenance plan?

A service plan covers scheduled services only, while a maintenance plan covers both services and repairs. All EZ Wheels deals include full maintenance cover for your peace of mind.

What if I can’t afford my monthly fee anymore?

If your circumstances change, you can return the vehicle with 30 days’ notice, provided your account is up to date and the car is in good condition. We understand life happens and are here to help you through it.

What are the main benefits of rent-to-buy?

Accordion ContYou get one all-inclusive monthly payment, fast approval based on income, and flexibility to return or buy when you are ready. Insurance, maintenance, and dual tracking are already included, making it a simple, safe, and supportive way to drive.ent

How do I know my vehicle is roadworthy?

Every EZ Wheels vehicle is inspected, serviced, and certified before delivery. We only work with trusted, compliant suppliers who meet South African road safety standards.

How is rent-to-buy different from bank finance?

Bank finance requires a strong credit record and does not include extras like insurance or maintenance. With EZ Wheels, one payment covers it all, and you can return or buy anytime. It is simple, flexible, and designed to help you get back on the road.

Is rent-to-own the same as rent-to-buy?

No. Only registered financial institutions may offer rent-to-own contracts where you pay off a vehicle. EZ Wheels follows the legal rent-to-buy model, where you rent with the option to purchase at any time, fully compliant and risk-free.

Why do some vehicles take time to arrive?

Vehicle supply can vary based on manufacturer stock and import delays. Because we partner with leading suppliers, we usually get priority access to stock and can deliver faster than most.

Why is my monthly payment higher than bank finance?

Banks exclude essentials and only approve low-risk clients. EZ Wheels includes comprehensive insurance, full maintenance, dual tracking, and 24-hour assistance, giving you real value, protection, and flexibility in one payment.

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